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Website orders will normally be dispatched within 2 working days of receipt.

All delivery is by Royal Mail standard first class post.

Standard deliveries to within the UK. should arrive within 7 working days from placing the order but cannot be reported late until then. If your order has not arrived within 17 working days Royal Mail would consider this a failed or lost delivery and we would submit a claim with them while re-sending your goods. If you think your order is late or lost please check with your local sorting office before calling as a large percentage of delayed mail is awaiting collection here without a note or card been left at the household. This cannot be done on your behalf as the sorting office will only tell the addressee whether they have mail waiting and we cannot refund or replace goods until this has been checked.

Delivery is free on all UK orders over £50 when you use the code 'FREE50'.

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